All designs on this site are the sole property of Rebel Reflect and are covered by copyright. They may not be reproduced in any fashion without the permission of Rebel Reflect. Any breach of copyright will be pursued.
All dollar amounts are in Australian dollars and pricing excludes GST.
Quoted prices are valid for 30 days only and are subject to change without notice.
Shipping is provided through Sendle, Interparcel or Australia Post and charged at according to size and weight of box. You will receive a tracking number once shipment has been made.
All packages require a signature unless you authorise an authority to leave (ATL).
Rebel Reflect is located in Melbourne and ships to customers worldwide, yay!
It is your responsibility to include shipping protection if loss/damage was to occur during transit. We try to avoid any damages by packing well.
Delivery times depend on item type and substrate printed on. Please check the production timeframe on each product page and allow for shipping timeframe to make sure that the delivery date will be suitable for you. Rush orders may be possible under certain circumstances. Please contact us if you require a rush order and we’ll do our best to accommodate. Fees apply.
Rebel Reflect is located in Melbourne and ships to customers worldwide. Tracking information is provided with every package. We will aim to provide you with a guestimate for shipping internationally but this will be determined by final weight and size of ship.
International shipments are subject to duties and taxes determined by the country to which we are shipping to and will be assessed by your local customs bureau. Rebel Reflect is unable to offer information regarding importation fees and strongly encourages you to inquire with your local customs bureau for information prior to placing an order. These fees are the sole responsibility of the customer, and will not be represented in your cart upon placing your order. Local taxes applied to products on our website are unable to be refunded for international orders.
Loss or damage
Rebel Reflect cannot be held responsible for any loss or damage in transit once the order has been dispatched. We will take the utmost of care to ensure safe and appropriate packaging and delivery methods are used.
You will be supplied with a courier tracking number on the day that your package is collected from our studio so you can track your goods from door to door.
As Rebel Reflect is a service based business, all our products are made to order and once we have received your order and payment the work gets started, therefore we can not offer refunds. Please choose carefully upon ordering.
Hence we encourage you to purchase our sample pack before ordering so you can physically see the high quality and craftsmanship of our designs in a tangible form. We also suggest booking an appointment to visit our studio if you are unsure about paper and finishing choices, prior to placing your order.
You are not entitled to a refund under the Australian Consumer Law if you wish to return wedding items that you have purchased but no longer require.
Under the Australian Consumer Law, you are only entitled to a remedy if your product fails to meet a consumer guarantee. The remedy you’re entitled to will depend on whether you have a major or minor problem with the product.
The cost of our basic sample pack is $22. The pack contains a great mix of our designs and colours so you can get a good feel for our print quality and finish.
This cost will be credited to you if you choose to order from our site. A code will be supplied with the samples.
Paper colour and changes
We’ll go through paper and envelope options with you at the time of concepting, then you will make your final selection on confirming your order. Unfortunately, once an order has been placed we are unable to accommodate new change requests to your paper or envelope
Changes to designs
All of our designs can be tailored to suit your colour scheme and match your wedding. Simply tell us the colour palette you are after and we can make suggestions and show you some reference images to help you make your decisions.
To keep our prices reasonable we provide your invites unassembled. With the exception of our wraps, these come finished (you’re welcome).
However, we are more than happy to assemble them for a few extra bits of dosh. Let us know if you’d like us to do this.
Your approval in writing via email acts as final approval of the designs exactly as they appear within the Digital Proof. Changes requested beyond this point will incur reprinting fees.
It is important to note that it is your responsibility to check the artwork and ensure it meets your requirements. Please take the time to check all the steps outlined below carefully. We are not responsible for mistakes that might occur after the proof is received. If your artwork
needs to be changed, please specify those changes to us via email and the process will be repeated until the proof(s) attached are final.
• Spelling and grammar
• Contact details including names, telephone numbers, email address
• Colour – please bear in mind that there are bound to be some differences between the proof and the completed job. We cannot guarantee the colour variation unless printing in spot colours.
• Images – We reduce the file size for easier transferring via email. Please be aware that they are not set up for print, they may appear at a lower resolution.
If you are satisfied with the details, please send the proof back with the word APPROVED via the same email to commence production.
If there are errors discovered within the text after the digital proof has been approved, Rebel Reflect will revise the design without charge, however the customer will be responsible for the re-printing of the printed material at a discounted rate of the original cost of the item(s).
We’re only human – if final prints do not match the designed content represented in the Digital Proof that has been approved, we will offer a reprint of the order free of charge and without rush fees to remedy these errors.
All of our collections have been designed with fonts that work well with the style of design and graphic details. The design phase is there for you to visualise and get a feel for your event stationery.
We are more than happy to try different colour concepts if you have something else in mind.
Please do not ask to supply you our fonts. We do not disclose font types under any circumstances to protect our design work and further print revenue.
If you would like a map illustration created or one of our thank you card illustrations included in your order you must supply us with a screen capture or website link of the venue that has a map for us to re-draw. You must highlight to us any specific landmarks or other information you would like included. Map artwork does incur a custom design fee. Please enquire regarding pricing on these illustrations.
Any additional changes past the allocated 3 rounds of changes may incur extra design fees quoted on a case by case basis at a rate of $80 per hour, billed in 1 hour increments.
Where to start
If you love our style of design, then we want to hear from you!
Simply fill in our custom form and send us any info, colours, pinterest boards, screengrabs etc in an email and we will contact you with an idea’s breakdown with some different options. Please email us for a quote with your ideas. You will pay an agreed custom design fee and then the cost of printing your invitations on top of that, which will be outlined in the quote. The world is your oyster, as they say.
Our custom service is for couples who want something completely different and unique to them.
How it works
Our custom service is for clients who want something different and within the style that Rebel Reflect is renowned for. It may be that you want to reflect your wedding styling closely in the stationery, or you have a particular idea in mind that you want us to bring to life.
The process starts with a consultation over the phone or in person. We discuss what you’re looking to achieve with your wedding stationery and styling, which allows us to put together a quote. We ask you to send a pinterest board of what catches your eye so we can get into your head and be sure we are on the same path.
Once the quote is approved and payment paid, we get started on creating your dream stationery.
We then design an invite which matches this look and feel and allow 3 x rounds of changes to the artwork. Once finalised, we then we roll out the look and feel across all your stationery pieces.
We will make suggestions in regards to printing process to give you the desired effect. If any changes you make affect the price we originally quoted, we will notify you before commencing. Unfortunately with the nature of being custom, this can affect the final price.