Terms

We’ll go through paper and envelope options with you at the time of concepting, then you will make your final selection on confirming your order. Unfortunately, once an order has been placed we are unable to accommodate new change requests to your paper or envelope
selections.

All of our designs can be tailored to suit your colour scheme and match your wedding. Simply tell us the colour palette you are after and we can make suggestions and show you some reference images to help you make your decisions.

To keep our prices reasonable we provide your invites unassembled. With the exception of our wraps, these come finished (you’re welcome).

However, we are more than happy to assemble them for a few extra bits of dosh. Let us know if you’d like us to do this.

Your approval in writing via email acts as final approval of the designs exactly as they appear within the Digital Proof. Changes requested beyond this point will incur reprinting fees.

It is important to note that it is your responsibility to check the artwork and ensure it meets your requirements. Please take the time to check all the steps outlined below carefully. We are not responsible for mistakes that might occur after the proof is received. If your artwork
needs to be changed, please specify those changes to us via email and the process will be repeated until the proof(s) attached are final.

• Spelling and grammar

• Dates

• Punctuation

• Contact details including names, telephone numbers, email address

• Colour – please bear in mind that there are bound to be some differences between the proof and the completed job. We cannot guarantee the colour variation unless printing in spot colours.

• Images – We reduce the file size for easier transferring via email. Please be aware that they are not set up for print, they may appear at a lower resolution.

If you are satisfied with the details, please send the proof back with the word APPROVED via the same email to commence production.

If there are errors discovered within the text after the digital proof has been approved, Rebel Reflect will revise the design without charge, however the customer will be responsible for the re-printing of the printed material at a  discounted rate of the original cost of the item(s).

We’re only human – if final prints do not match the designed content represented in the Digital Proof that has been approved, we will offer a reprint of the order free of charge and without rush fees to remedy these errors.

All of our collections have been designed with fonts that work well with the style of design and graphic details. The design phase is there for you to visualise and get a feel for your event stationery.

We are more than happy to try different colour concepts if you have something else in mind.

Please do not ask to supply you our fonts. We do not disclose font types under any circumstances to protect our design work and further print revenue.

If you would like a map illustration created or one of our thank you card illustrations included in your order you must supply us with a screen capture or website link of the venue that has a map for us to re-draw. You must highlight to us any specific landmarks or other information you would like included. Map artwork does incur a custom design fee. Please enquire regarding pricing on these illustrations.

Any additional changes past the allocated 3 rounds of changes may incur extra design fees quoted on a case by case basis at a rate of $80 per hour, billed in 1 hour increments.